We have answers to your questions
Within our FAQ you can find answers to questions you might have. If you are not able to find answers to the questions do not hesitate to contact us.
Manufacturing & Supply Capacity
What is CHTMatcha's production capacity and supply stability?
We are a robust supplier with an annual matcha production capacity of 2,000 طن. Our facility is equipped to handle large-scale OEM/ODM orders while ensuring consistency. We utilize advanced processing techniques, including a production line capable of leaf cutting at 100-500 kg/h and precise temperature control during steaming and drying to preserve quality.
Where is your matcha grown?
Our tea plantations are located in mid-to-low mountainous regions with an altitude of 300-1,500 meters. The environment features a warm, wettish climate with an average temperature of 15°C-25°C and annual precipitation of 1000-2000mm. The soil is acidic (PH 4.5-6.5), which is ideal for cultivating high-quality tea plants.
What is the particle size (mesh) of your matcha powder?
Our EU Standard Matcha is ground to an ultra-fine texture of 1200 Mesh, which allows for better absorption and a smoother mouthfeel compared to the standard Grade One Matcha (typically 800 Mesh).
Quality Assurance & Certifications
What food safety certifications do you hold?
We prioritize food safety and hold a comprehensive range of international certifications, including ISO 22000, FDA Approved, HACCP, KOSHER, and HALAL.
Is your matcha certified organic?
Yes. We offer organic-standard matcha that refuses the usage of chemical pesticides, herbicides, and insecticides. Our products are compliant with عضوي من وزارة الزراعة الأمريكية و EU Organic standards, meeting over 600 pesticide residue limits.
How do you control product quality during processing?
We implement a rigorous quality system from farm to factory. Our processing involves:
Steaming: At 90-100°C for 8-10 seconds to fix the green color.
Cooling & Drying: Rapid cooling and multi-stage drying to reduce moisture content to below 5%.
Metal Detection: All tencha undergoes metal detection and removal before grinding.
Product Grades & Specifications
How do you classify your matcha grades?
We offer a wide spectrum of grades tailored to different applications:
Ceremonial Grades (BST-D6 to BST-D8): Made from the first batch of spring tea, hand-picked and stone-milled. They feature an emerald green color, rich aroma, and virtually no bitterness. Ideal for high-end tea ceremonies and pure drinking.
Beverage Grades (BST-D1 to BST-D5): Ranging from light to dark green, these grades offer a stronger tea flavor and are perfect for lattes, baking, and industrial beverage applications.
What is the difference between your D8 and D6 Ceremonial Matcha?
BST-D8: Our highest tier. Emerald green, no bitterness or astringency, extremely smooth. Best for Koicha (thick tea) or premium Usucha.
BST-D6: Emerald green with a rich flavor and minimal bitterness. Excellent for high-end tea tasting and ceremonies.
Do you offer other matcha-based products?
Yes. In addition to pure matcha, we manufacture functional blends such as Matcha Collagen, Matcha Mushroom, Sugar-Free Matcha Latte, and Matcha Cocoa.
OEM/ODM & Private Label Services
Can you provide private label (OEM) services for my brand?
Absolutely. We are a specialized supplier for OEM/ODM. We offer customized packaging solutions, including bags, tins, and bottles, tailored to your brand’s requirements. We can assist with label design and packaging formats to get your product market-ready.
What are your packaging options?
We provide a variety of packaging sizes to suit retail and wholesale needs:
- Small Retail Packs: 50g, 100g, 250g bags or cans.
- Bulk Packs: 500g, 1kg, and 5kg bags.
- Carton Specs: For example, our 1kg bags are packed 15 bags/carton.
Do you provide samples for testing?
Yes, we encourage you to test our quality. Please contact our sales team to request samples of specific grades (e.g., BST-D8 for ceremonial or BST-D1 for beverage) to find the perfect match for your product.